Must-have customer : 7 steps to winning the customer you haven`t got / by Robert Gordman and Armin Brott.

By: Gordman, RobertMaterial type: TextTextLanguage: English Publication details: New York : St. Martin Press , 2006Description: viii, 310pISBN: 0-312-35169-0Subject(s): MarketingColon classification: X:321
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