Raju, S.M. Sundara. Total Quality Management : a Primer / by S.M. Sundara Raju. - 1st ed / - New Delhi : Tata McGraw-Hill Publishing Co. Ltd. , 1997 - 185p : ISBN: 0-07-462452-0 Subjects--Topical Terms: Quality management Dewey Class. No.: 8 / N7;2