Martin, Lawrence L.  . <br/><br/>
Total quality management in human service organizations /  
by Lawrence L. Martin. 
 - California :   Sage Publications, Inc ,   1993 
 - ix, 109p ;  
<br/><br/><label>ISBN: </label>0-8039-4950-2 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management- United States
<br/><br/><label>Dewey Class. No.: </label>8  / N3