000 00451nam a2200157Ia 4500
008 211115s9999 xx 000 0 und d
020 _a81-7099-924-3
041 _aeng
082 _aX:321
_bP4
100 _aPurohit, H.C. .
245 0 _aConsumer satisfaction and complaining behaviour /
_cby H.C. Purohit.
260 _aNew Delhi :
_bMittal Publications ,
_c2004
300 _a98p ;
650 _aEconomic- Consumer satisfaction
942 _cTB
999 _c62203
_d62203