| 000 | 00473nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 211115s9999 xx 000 0 und d | ||
| 020 | _a0-312-35169-0 | ||
| 041 | _aeng | ||
| 082 |
_aX:321 _bP6 |
||
| 100 | _aGordman, Robert . | ||
| 245 | 0 |
_aMust-have customer : 7 steps to winning the customer you haven`t got / _cby Robert Gordman and Armin Brott. |
|
| 260 |
_aNew York : _bSt. Martin Press , _c2006 |
||
| 300 | _aviii, 310p ; | ||
| 650 | _aMarketing | ||
| 942 | _cTB | ||
| 999 |
_c68769 _d68769 |
||