Okaland , John S. .
Total organizational excellence : achieving world-class performance / byJohn S. Oakland. - Woburn : Butterworth-Heinemann , 1999 - vii, 271p :
0-7506-3209-7
Organizational excellence
X:8 / N9
Total organizational excellence : achieving world-class performance / byJohn S. Oakland. - Woburn : Butterworth-Heinemann , 1999 - vii, 271p :
0-7506-3209-7
Organizational excellence
X:8 / N9