Dyche, Jill .
CRM handbook: a business guide to customer relationship management / by Jill Dyche. - Delhi : Dorling Kindersley (India) Pvt. Ltd. , 2002 - 331p ;
978-81-7758-762-3
Management- Business guide
X:74 / P2
CRM handbook: a business guide to customer relationship management / by Jill Dyche. - Delhi : Dorling Kindersley (India) Pvt. Ltd. , 2002 - 331p ;
978-81-7758-762-3
Management- Business guide
X:74 / P2