Jain, Sugan C. .
New trends in performance measurement / by Sugan C. Jain and Preeti Agrawal. - Jaipur : RBSA Publishers , 2012 - 294p ;
978-81-7611-586-5
Service quality determinants
X:8 / Q2;1
New trends in performance measurement / by Sugan C. Jain and Preeti Agrawal. - Jaipur : RBSA Publishers , 2012 - 294p ;
978-81-7611-586-5
Service quality determinants
X:8 / Q2;1