Martin, Lawrence L. .
Total quality management in human service organizations / by Lawrence L. Martin. - California : Sage Publications, Inc , 1993 - ix, 109p ;
0-8039-4950-2
Total quality management- United States
8 / N3
Total quality management in human service organizations / by Lawrence L. Martin. - California : Sage Publications, Inc , 1993 - ix, 109p ;
0-8039-4950-2
Total quality management- United States
8 / N3