CRM handbook: a business guide to customer relationship management / by Jill Dyche.

By: Dyche, JillMaterial type: TextTextLanguage: English Publication details: Delhi : Dorling Kindersley (India) Pvt. Ltd. , 2002Description: 331pISBN: 978-81-7758-762-3Subject(s): Management- Business guideColon classification: X:74
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